Policies

By registering you agreeing to the following policies.

For any questions relating to our policies, please email info@gymtime.net or call us at 212 861-7732

REGISTRATION

All registrations must be placed online. Monthly payments will be automatically charged on the 15th of each month of the semester and will apply to the following month of classes.

We accept Visa, MasterCard and American Express.

CANCELLATIONS

Gymtime must be notified by the 10th of the month to cancel the following month of classes.

REFUND POLICY

Classes are non-refundable.

SICK CHILD POLICY

Please keep your child home if they are sick. If your child has been sick, please consult with your doctor when your child may return to classes. This helps us keep the children in the facility healthy.
Gymtime reserves the right to send a child home to get well at our discretion. For any questions, comments or concerns, please contact the reception desk at 212-861-7732

MAKE-UP POLICIES

  • Makeups can be carried over as long as the child has an active enrollment.
  • A guest pass will be issued should the child be unable to make-up their absence.
  • Families can gift their guest pass to a family member or friend that can be used only one time.
  • Guest passes expire 2 months from the issue date, and can be used in any of our classes.

If you have any questions regarding our make-up policy, please email our front desk for details at info@gymtime.net.

*make-ups cannot be applied as a credit to your next month's payment

TRIAL POLICY

All programs are subject to a trial charge, which will be applied toward your enrollment. Charges are non-refundable however, trials may be rescheduled based on availability.

Please note: Trials cannot be scheduled during the first week of the month. 

CELL PHONE POLICY

Upstairs Gym and Mini Gym: To ensure the safety of your child, cell phone usage is prohibited during all classes ages 3-years-old and under. This includes phone calls, text messages, emails and photos. If you would like to take a photo of your child in the facility, please wait until after the class and ask the director to assist you.

Art/Cooking/Music Classes: Cell phones may be used for photos of your child only. Phone calls emails and text messages during class are not allowed.

If you have an emergency and must take a phone call during a class, please remove your child from the class and take the call in the lobby under the stairs.

Videos are prohibited in all classes

INCLEMENT WEATHER

Please call Gymtime in the case of inclement weather. If NYC public schools are closed, Gymtime will also be closed.

Saturday Classes: If six inches of snow has fallen in Central Park, classes will be closed.

A make-up class will be offered for any class cancelled due to weather. However, there are no refunds or credits given for classes held that are held but missed due to weather.

CLOTHING

Children and adults should wear washable clothing, especially if the class includes working with art materials. Our art supplies are "washable," however, some do stain in spite of our best efforts. We provide smocks for the children.

SEPARATION

All children over 3 years of age should be separated from parent or caregiver.

SIBLING POLICY

Younger siblings can come to class as long as they are in a snuggly; no strollers or car seats are permitted in classes. Older siblings are not permitted in the classrooms.

FACILITY POLICY

All students two and older to wear masks in the classroom and facility. All students 5 years and older must be fully vaccinated. This policy will be followed facility wide.